A pioneering force in Bangladesh’s e-commerce scene, has redefined the way people shop by offering unparalleled convenience, affordability, and a vast product selection. With a diverse catalog encompassing the latest tech gadgets, fashion trends, home essentials, and beauty products, the ecommerce company’s intuitive website and user-friendly mobile app make shopping a seamless and enjoyable experience.

Committed to customer satisfaction, the platform ensures excellent customer support, while its exclusive deals, competitive pricing, and innovative, convenient features enhance the overall shopping journey. Beyond commerce, this ecommerce company engages in corporate social responsibility, collaborating with trusted suppliers to deliver high-quality, authentic products. This e-commerce destination is poised to change the way Bangladesh shops, inviting customers to explore a world of convenience, quality, and affordability like never before.

Having the unique demands of the e-commerce industry, the platform must maintain uninterrupted high availability around the clock, with particular emphasis during peak festive seasons such as Eid-ul-Fitr, Eid-ul-Adha, Pohela Boishakh (Bengali New Year), and Durga Puja celebrations. Any momentary unavailability of the platform throughout the day could prompt a substantial number of customers to shift to competitors, resulting in significant financial losses and damage to the brand’s reputation.

Despite the company’s existing infrastructure, they grappled with persistent challenges related to performance, downtime, and a limited ability to swiftly recover from system failures. This unfortunate combination of issues led to a continuous unavailability of their application and ultimately a substantial reduction in their customer satisfaction levels. Consequently, the company witnessed a negative impact on their supply pipeline revenues, disrupting their plans for expansive growth.

Brian Station 23 proactively engaged with the client to address the underlying issues and devise effective remediation strategies. To kickstart this process, the BS23 team undertook a Rapid Discovery phase and conducted a comprehensive review of the Well-Architected Framework. The outcome was a detailed technical assessment report that pinpointed numerous High-Risk Issues (HRIs) and Medium-Risk Issues (MRIs).

In parallel, the team organized crucial briefings with key stakeholders, affording them a deep understanding of the existing scenario. This holistic assessment encompassed all dimensions of the AWS Well-Architected Framework, covering operational excellence, performance efficiency, reliability, cost optimization, security, and sustainability. Beyond the technical aspects, BS23 also delved into the client’s business model, capabilities, infrastructure, and overarching objectives.

The integration of these insights played a pivotal role in shaping a meticulously crafted business case that factored in both the technical and strategic facets, ultimately guiding the client toward more effective solutions and a robust foundation for the future.

• Identifying significant risk elements.
• Assessment of fresh development opportunities.
• Identifying deviations from recommended practices.
• Uncovering vulnerabilities within applications slated for migration or modernization.
• Recognizing the data and storage components targeted for migration or modernization.
• Evaluation of security and compliance prerequisites.
• Brief overview of the total cost of ownership.
• Formulating a roadmap for risk reduction.

In our commitment to minimizing project risks and nurturing the client’s trust throughout, we meticulously structured the migration in a series of well-defined phases. We placed a strong emphasis on optimizing applications, not only to manage costs effectively but also to ensure sustainable value for the client. As the culmination of our efforts, the applications were comprehensively modernized and seamlessly migrated into the AWS ecosystem, securing a robust and forward-looking solution.

The introduction of a synchronized queue system has produced several notable outcomes. This innovative system has had a transformative impact on how online businesses manage their operations, ensuring the precise and timely execution of critical e-commerce functions, including order processing, inventory management, and payment transactions. As a result, our client has seen a substantial increase in their order processing capacity, now handling over 6000 orders compared to the previous limit of 1000.

Following the modernization and migration of the client’s applications and data, the goal of achieving scalability has been met. This accomplishment has led to a significant expansion of the user base, resulting in improved system responsiveness and resilience. The implementation of templated solutions for redundant tasks, along with the adoption of DevOps best practices for security and monitoring, has facilitated swift feature development. Consequently, the client can now confidently embrace the cloud environment.

Additionally, cloud adoption has addressed resource cost concerns, allowing the client to efficiently manage resources according to their specific needs. This shift has enhanced cost-effectiveness and operational efficiency, further contributing to the client’s success.

We have been able to optimize their costs and improve their security. Our customer is very happy now there has been.

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